Privacy Policy
Your Privacy Matters at Aesentra
At Aesentra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard information when you use our website and services.
By using aesentra.eu, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly when using our website, including:
Personal Information
- Full name
- Email address
- Billing information
- Shipping information
- Contact information
- Account information
Order Information
- Products purchased
- Order history
- Transaction details
- Delivery information
Technical Information
- IP address
- Browser type
- Device information
- Website activity
- Cookies and usage information
Marketing Cookies
Marketing cookies may be used to deliver relevant advertising or measure the effectiveness of promotional campaigns, where applicable.
How We Use Your Information
Aesentra may use collected information to:
✓ Process and manage orders
✓ Improve website performance
✓ Provide customer support
✓ Communicate regarding orders and enquiries
✓ Improve website functionality and user experience
✓ Prevent fraudulent activity and improve security
✓ Comply with applicable legal requirements
Data Protection and Security
We implement reasonable security measures designed to help protect information against unauthorized access, misuse, disclosure, alteration, or destruction.
Security measures may include:
- Secure website technologies
- Encrypted communications
- Access restrictions
- Continuous monitoring procedures
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve performance, remember preferences, and provide a better browsing experience.
Please review our Cookie Policy for more information regarding cookie usage.
Information Sharing
Aesentra does not sell personal information.
Information may be shared with trusted third-party service providers where necessary to support website operations, including:
- Payment processing services
- Shipping providers
- Website analytics providers
- Security services
- Technical support providers
Your Rights
Depending on your location and applicable regulations, you may have rights regarding your personal information, including:
- Request access to information
- Request corrections
- Request deletion
- Request restrictions on processing
- Request data portability where applicable
Policy Updates
Aesentra may update this Privacy Policy periodically to reflect operational, legal, or service-related changes.
Updated versions will be published on this page.
Contact Us
If you have questions regarding this Privacy Policy or your information, please contact us through our Contact page.